Improvement Technician (Level 3)


Improvement Technicians are responsible for delivery and coaching of improvement activity within their area of responsibility, often associated with Lean and Six Sigma methodologies. They can be found across all industry sectors and functions including automotive, banking, engineering, food products, IT, property, retail, telecoms etc.

Typically, Technicians work as a member of an operational team to resolve problems - preventing re-occurrence, engaging others in issues affecting them and to support the improvement of performance.

Added value - you will complete a Lean Six Sigma qualification with this programme

Topics you will cover include:

  • Engaging team members in the identification of improvement opportunities and relevant countermeasures and controls
  • Sharing improvement progress through appropriate reporting
  • Planning, managing and implementing improvement activities
  • Identifying and scoping improvement projects and establishing clear measurable objectives
  • Applying techniques to identify customers, their requirements and translate these to metrics
  • Developing data collection plan and validated measurement processes to understand performance



Start dates flexible throughout the year and there will be a mix of classroom and workplace learning
  • Duration and Cost

    • 14 months Funding Band 6£4000

  • Pre-requisites

    • Apprentices without level 2 English and Maths will need to achieve this level prior to taking the end-point assessment

  • Qualification

    • A Lean Six Sigma Green Belt qualification is included with this programme

  • End Point Assessment (EPA)

    • Multiple choice test, project report, presentation with question and answer and a professional discussion supported by a portfolio

      For full details - End Point Assessment