One of the most important elements of effective coaching and mentoring is the ability to build a rapport with the learner quickly and effortlessly. Not only does this enable the learner to relax and “open up” but it also increases the coach or mentor’s confidence as conversation flows easily and the learner reacts positively to the whole experience.
Whilst it is not necessary for a coach/mentor to be an expert in body language, a basic understanding of how our actions influence how we build relationships is certainly helpful.
It is a well known fact that whenever we put a message across:
• 10% is communicated through the content
• 23% is communicated in how we say it
• 67% is communicated through our body language