ILM Level 5 Certificate in Service Improvement + Lean Six Sigma Green Belt


The Level 5 Certificate in Service Improvement is designed for experienced or new department heads and project heads or other middle managers in organisations adopting lean methodologies or looking for ways to improve performance and efficiency. You will learn to lead significant service improvements using lean methods.

The benefits of this qualification:

  • An understanding of lean production methods to maximise value to customers and minimise waste
  • Support a culture of continuous improvement in your organisation
  • Transfer of skills to the workplace through the implementation of a service improvement project
  • Gain a Lean Six Sigma Green Belt adding credibility to your CV (on-line learning)

Typical units you will cover include:

  • Analyse and evaluate lean production and improvement methods
  • Create a project proposal using lean methods to improve a service in your organisation
  • Implement the service improvement project, with appropriate controls
  • Evaluate and report on the success of the project
  • Each component of DMAIC (Green Belt)
Dates and Venue
Certificate - Please contact us for further information