Assertiveness and confidence building

Description

Assertiveness is the quality of being self-assured and confident without being aggressive and we sometimes struggle to find the right balance. It is a learnable skill and this one day course focuses on understanding why we find it a challenge and how to overcome the barriers.

Typical topics you will cover include:

• Recognise and list key personal skills and strengths
• Define and give examples of assertiveness
• Know the link between assertiveness, confidence and self esteem
• Know how to handle challenging situations
• Develop techniques to communicate assertively and say “No”
• Complete a personal strategy to increase your assertiveness, self-esteem and confidence