iCQ Level 3 and Level 4 Qualifications in Advice and Guidance


The Level 3 NVQ Certificate and Level 4 NVQ Diploma play pivotal roles in promoting the benefits of learning, helping individuals to address and overcome the barriers to learning, and supporting them in making realistic and well informed choices. These qualifications are for anyone working with clients in organisations providing advice and guidance services, on a professional or voluntary basis. It will also support staff in organisations wishing to gain the Matrix accreditation.

The benefits of this qualification:

  • Enable you to provide advice and guidance directly to clients
  • Support you in reporting to line management as well as associated services
  • Prepare you to supervise and support other staff members

Topics you will typically cover include:

  • Understand the importance of legislation and procedures
  • Prepare clients through advice and guidance for the implementation of a course of action
  • Identify and promote the contribution of Careers Education Guidance within the organisation
  • Develop interactions with advice and guidance clients
  • Enable advice and guidance clients to access referral opportunities
  • Assist clients through advice and guidance to review their achievement of a course of action
  • Review own contribution to the service
  • Liaise with other services and negotiate on behalf of clients


Dates and Venue
Certificate - work based training & distance learning
Diploma - work based training & distance learning
  • Duration and Cost

    • NVQ CertificateUsually completed within 3-6 months£1795 +VATNVQ DiplomaUsually completed within 6-9 months£2195 +VAT

  • Assessment

    • Through a portfolio of evidence collected in the workplace plus knowledge assignments, professional discussions and practical observations

  • Pre-requisites

    • While there are no educational entry requirements it is expected that the delegate has a job role dealing with clients who require advice and guidance. This could be within a voluntary, charitable, commercial or public organisation

  • Different dates and venues

    • If you cant see a suitable date, please register your interest and we’ll let you know as soon as new dates and locations are added.

  • Group bookings or delivery in-house

    • Please contact us for more information on discounts for group bookings or delivery within your own organisation.