Information Advice and Guidance


Information, Advice and Guidance (IAG) plays a pivotal role in promoting the benefits of learning, helping individuals to address and overcome the barriers to learning, and supporting them in making realistic and well informed choices. This qualification is for anyone working with clients in organisations providing advice and guidance services, on a professional or voluntary basis. It will also support staff in organisations wishing to gain the Matrix accreditation.

The benefits of this qualification:

  • Enable you to provide advice and guidance directly to clients
  • Support you in reporting to line management as well as associated services
  • Prepare you to supervise and support other staff members

Topics you will typically cover include:

  • Understand the importance of legislation and procedures
  • Prepare clients through advice and guidance for the implementation of a course of action
  • Identify and promote the contribution of Careers Education Guidance within the organisation
  • Develop interactions with advice and guidance clients
  • Enable advice and guidance clients to access referral opportunities
  • Assist clients through advice and guidance to review their achievement of a course of action
  • Review own contribution to the service
  • Liaise with other services and negotiate on behalf of clients


Dates and Venue
Introduction day - 26th February - Market Harborough
Introduction day - 29th May - Market Harborough
Introduction day - 23rd July - Market Harborough